However, there are many different objectives for which you
can customize your Facebook ad, sometimes you really want the phone to become
ring. However, out of all campaign objective types, it is not quite clear how
to create an ad unit, especially to encourage users to call your business.
Google has this power - why should not Facebook advertisers be in their
arsenal?
Now, before we underscore this strategy, it is important to
understand how the Facebook advertising system works. When you can create a
'click to call' ad, it does not mean that Facebook is optimizing ad delivery to
people who usually click on the "call" button. The system actually
optimizes access, which means that it is trying to show your ad. The maximum
amount of people is possible.
Along with other campaign objectives, like lead generation,
Facebook can optimize delivery to those people within your audience who have
previously filled out a form, or most likely to do so. The 'click to call' ad
operates slightly differently, which is important to note.
Here's how to set a 'click to call' ad on Facebook.
1. Go to Facebook Ad Manager and set up a new campaign, and
select 'Reach' as your campaign objective.
2. Apply your desired goal at the 'Ad Set' level and
continue the flow. Under 'Placements', make sure that you select all mobile ad
placements (like people cannot call you from your desktop).
3. At this time, you will create your ad as usual, however,
under the 'reach' campaign objective, you have the option of adding a URL to your
post, which also opens the 'Call to action' button. Here, you have to select
'Call' and add your business phone number.
Now, when your ad is served to both your Facebook and
Instagram pages in your mobile feed, they will be able to call your business
directly by calling only one tap. This is a great idea for businesses who know
that they actually stop selling the most by talking to the customer on the
phone.
As mentioned, with this technique, Facebook has not
necessarily optimized the delivery of your advertisement to those who are
likely to call you, but it will optimize maximum reach. Consider this because
you are optimizing your ad targeting.
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